Travel the World with Confidence

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Privacy Policy

Last Updated: December 2024

Information We Collect

We collect information you provide directly, including name, email, phone number, travel preferences, and payment information. We also collect usage data through cookies and analytics tools.

How We Use Your Information

We use your information to provide travel services, process bookings, communicate about your trips, improve our services, and send marketing communications (with your consent).

Information Sharing

We share information with travel partners (hotels, airlines, tour operators) necessary to fulfill your bookings. We never sell your personal information to third parties.

Data Security

We implement industry-standard security measures including SSL encryption, secure payment processing, and restricted access to personal information.

Your Rights

You have the right to access, correct, or delete your personal information, withdraw consent for marketing communications, and request data portability under applicable privacy laws.

Contact Us

For privacy-related questions, contact our Data Protection Officer at [email protected] or call +1 (555) 287-9431.

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Terms of Service

Last Updated: December 2024

Service Agreement

By using Confidence Travel services, you agree to these terms. We provide travel planning, booking, and related services subject to availability and third-party provider terms.

Booking and Payment

All bookings require full payment or approved payment plan. Prices are subject to change until confirmed. Additional fees may apply for changes or cancellations.

Cancellation Policy

Cancellation policies vary by service provider. We recommend travel insurance. Confidence Travel cancellation fees may apply as outlined in your booking confirmation.

Travel Documents

You are responsible for valid passports, visas, and health requirements. We provide guidance but are not liable for document-related issues.

Limitation of Liability

Our liability is limited to the cost of services provided. We are not responsible for third-party provider actions, weather, political situations, or other circumstances beyond our control.

Dispute Resolution

Disputes will be resolved through binding arbitration in Denver, Colorado under Colorado state law.

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Cookie Policy

Last Updated: December 2024

What Are Cookies

Cookies are small text files stored on your device that help us provide and improve our services. We use both session and persistent cookies.

Types of Cookies We Use

Essential Cookies: Required for website functionality, including security and basic operations.

Analytics Cookies: Help us understand website usage and improve user experience.

Marketing Cookies: Used to provide relevant advertisements and track campaign effectiveness.

Preference Cookies: Remember your settings and preferences for a personalized experience.

Managing Cookies

You can control cookie settings through your browser preferences. Disabling certain cookies may limit website functionality.

Third-Party Cookies

We may use third-party services like Google Analytics, which set their own cookies. Please review their privacy policies for more information.

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DMCA Policy

Last Updated: December 2024

Copyright Infringement Policy

Confidence Travel respects intellectual property rights and complies with the Digital Millennium Copyright Act (DMCA). We will respond promptly to valid copyright infringement claims.

Filing a DMCA Notice

To file a copyright infringement claim, provide the following information:

• Your contact information (name, address, phone, email)
• Description of the copyrighted work you claim has been infringed
• URL or location of the allegedly infringing material on our website
• Statement that you have a good faith belief the use is not authorized
• Statement that the information is accurate and you are authorized to act on behalf of the copyright owner
• Your physical or electronic signature

DMCA Agent Contact

Send DMCA notices to:

DMCA Agent
Confidence Travel
456 Adventure Boulevard
Denver, CO 80202
Email: [email protected]

Counter-Notification

If you believe material was removed in error, you may file a counter-notification with the same contact information and a statement under penalty of perjury that the material was removed by mistake.

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GDPR Compliance

Last Updated: December 2024

Your Rights Under GDPR

If you are a resident of the European Union, you have the following rights regarding your personal data:

Right of Access

You can request a copy of all personal data we hold about you, including how it's processed and shared.

Right to Rectification

You can request correction of inaccurate or incomplete personal data.

Right to Erasure

You can request deletion of your personal data under certain circumstances, including when it's no longer necessary for the original purpose.

Right to Data Portability

You can request your data in a structured, machine-readable format to transfer to another service provider.

Right to Object

You can object to processing of your personal data for direct marketing or other legitimate interests.

Legal Basis for Processing

We process your data based on:

• Contract performance (to provide travel services)
• Legitimate interests (to improve services and prevent fraud)
• Consent (for marketing communications)
• Legal obligations (for tax and regulatory compliance)

Data Protection Officer

Contact our DPO at [email protected] for any GDPR-related requests or concerns.

Supervisory Authority

You have the right to lodge a complaint with your local data protection authority if you believe we have not adequately addressed your concerns.